FAQ

FAQ2025-12-20T15:49:33-07:00

Find a list of commonly asked question here. Click on categories directly below or scroll through the list of questions. If you cannot find an answer you’re looking for, please send us a message through our contact form.

I ordered a digital pattern and would like a refund2025-12-20T09:24:43-07:00

Because digital patterns and classes are accessible immediately, these purchases are generally non‑refundable, but support is available if there is an issue with access or files.

I have not received my order yet2025-12-20T09:35:56-07:00

Packages are shipped out twice a week, Monday and Thursday mornings, and are all shipped via USPS Ground Advantage®. This typically gets your package to you within 2-5 days and always has a tracking number. When a label is created for your order and it is packaged up, that tracking number is included in an email which is automatically send to you. These emails can often end up in your spam or junk folder automatically, please be sure and check for them there if you do not see this email.

Once delivered to the USPS, we are not responsible for what happens after that to your package. The tracking we see is exactly what you see. If you notice a package is stuck, please email [email protected] and we will do everything we can to help you.

I am having trouble logging into an online class2025-12-20T15:12:35-07:00

Wise Craft Handmade online classes live over on the Wise Craft Teachable school, even though you’ll find them listed here on the website. If you’re stuck logging in, first make sure you’re using the same email address you used when you purchased the class, then click “Forgot password?” on the Teachable login page to reset it. If that doesn’t solve it, send us a note with your name, the email you used to enroll, and which class you’re trying to access, and we’ll help get you back into the classroom.

Does Blair offer in-person workshops or events?2025-12-20T09:22:58-07:00

Yes!YYes! Blair works with guilds all over the country and teaches both live and virtual workshops, lectures, or retreats. Please see this page to download a current list of offerings and a link to contact us.

Do you ship outside the US?2025-12-20T14:26:26-07:00

At the time of writing this, we have suspended shipping outside of the US due to the ever changing and uncertain tariff status current happening. We hope to resume international shipping soon. Any further questions please send us a message through our contact form.

Can we visit your store?2025-12-20T14:29:04-07:00

We are an online-only business and do not have a brick and mortar store.

Can I share your pattern with my friend?2025-12-20T14:47:55-07:00

Short answer: no. Long answer: also no, but said with a smile. Please don’t email, upload, or photocopy our patterns for others. Every extra copy that gets shared means one less pattern sale that keeps the studio lights on.

If someone loves what you’re making, the nicest thing you can do is send them the link so they can purchase their own copy.

Can I sell items made from your patterns?2025-12-20T14:41:15-07:00

Our patterns are not designed to create mass produced products for other people, no matter how big or small the quantity or business is.

Are Wise Craft quilt patterns beginner friendly?2025-12-20T14:36:55-07:00

Our patterns are written with very clear step‑by‑step instructions, consistent language, and detailed illustrations. We also often have video content that supports the instructions in the pattern. Blair considers all her patterns suitable for confident beginners. While Wise Craft patterns are not technically difficult, we define a confident beginner as someone who is very comfortable using their sewing machine, and who understands the basics of patchwork sewing, which our patterns do not cover.

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